sis6s Privacy Policy

sis6s ("we", "us", "our") operates the online betting and casino platform located at sis6s.cc (the "Platform"). This Privacy Policy applies to all personal data collected from players, visitors, and users of the Platform, regardless of the device or access method used.

We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws and regulations. This policy is intended to be read alongside our Terms & Conditions, which govern your use of the Platform.

For the purposes of this Privacy Policy, "personal data" or "personal information" means any information that directly or indirectly identifies you as an individual, including but not limited to your name, email address, phone number, residential address, date of birth, payment details, IP address, device identifiers, and betting or gaming activity records.

By accessing the Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree with this policy, you should not use the Platform.

sis6s collects personal data from several sources and through various means when you interact with the Platform. The types of data we collect include:

2.1 Registration Information

When you create a sis6s account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you are at least 21 years of age)
• Email address
• Mobile phone number
• Residential address in Bangladesh
• Username and password (passwords are stored in encrypted form)
• Preferred currency (defaults to Bangladeshi Taka)

2.2 Identity Verification Documents (KYC)

To comply with regulatory requirements and prevent fraud, we collect copies of identity verification documents, which may include:

• National Identity Card (NID)
• Passport
• Valid driving licence
• Proof of address documents (utility bills, bank statements, etc.)

2.3 Financial and Transaction Data

When you make deposits or withdrawals, we collect:

• Payment method information (bKash, Nagad, Rocket, Upay account details; bank account numbers; card details)
• Transaction amounts, dates, and statuses
• Deposit and withdrawal history
• Bonus claims and wagering progress

Note: Payment card details and mobile banking credentials are processed securely through third-party payment processors. sis6s does not store full card numbers or banking passwords on its own servers.

2.4 Betting and Gaming Activity

We automatically collect data related to your use of the Platform, including:

• Bets placed, including sport, market, selection, stake, odds, and outcome
• Games played (slots, live casino, crash games, etc.)
• Session duration, login times, and platform navigation patterns
• Winnings, losses, and account balance history
• Responsible gaming settings (deposit limits, session time limits, self-exclusion)

2.5 Technical and Device Data

We automatically collect technical information about your device and connection, including:

• IP address and geolocation data
• Device type, operating system, and browser type
• Screen resolution and device identifiers
• Referring URLs and pages visited on the Platform
• Cookies and similar tracking technologies (see Section 6 for details)

2.6 Communications and Customer Support

When you contact sis6s customer support or respond to surveys and promotional offers, we collect:

• The content of your emails, live chat messages, and phone calls
• Support ticket history and resolution notes
• Survey responses and feedback
• Marketing preferences and opt-in/opt-out records

sis6s uses the personal data we collect for the following purposes:

3.1 Account Management and Service Provision

• To create, maintain, and administer your sis6s account
• To verify your identity and age (21+ requirement)
• To process deposits, withdrawals, and other financial transactions
• To enable you to place bets and play casino games
• To calculate and credit winnings, bonuses, and promotional rewards
• To enforce betting limits and responsible gaming controls

3.2 Legal and Regulatory Compliance

• To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
• To detect and prevent fraud, collusion, and other prohibited activities
• To respond to legal requests from law enforcement or regulatory authorities
• To maintain records for audit and compliance purposes

3.3 Customer Support and Communication

• To respond to your inquiries, complaints, and support requests
• To notify you of account updates, bet settlements, and withdrawal confirmations
• To send important service announcements, including changes to Terms or Privacy Policy
• To contact you regarding suspicious account activity or security concerns

3.4 Marketing and Promotions (with Consent)

• To send promotional emails about bonuses, tournaments, and special offers
• To display personalised recommendations and game suggestions
• To invite you to participate in surveys, contests, and loyalty programmes

You may opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by updating your preferences in your account settings.

3.5 Platform Improvement and Analytics

• To analyse user behaviour and improve the Platform's functionality, design, and user experience
• To monitor Platform performance, troubleshoot technical issues, and prevent downtime
• To conduct research and statistical analysis on betting patterns and game popularity
• To test new features and optimise existing services

3.6 Security and Fraud Prevention

• To detect and prevent unauthorised access, account takeovers, and fraudulent transactions
• To identify duplicate accounts and bonus abuse
• To enforce our Terms & Conditions and protect the integrity of games and markets

sis6s processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and sis6s (i.e., to provide betting and gaming services as described in the Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations, tax reporting obligations, and regulatory licensing requirements.
• Consent: Where you have provided explicit consent, such as opting in to receive marketing emails or agreeing to the use of optional cookies.
• Legitimate Interests: Processing is necessary for sis6s's legitimate business interests, including fraud prevention, platform security, service improvement, and customer support, provided such interests do not override your fundamental rights and freedoms.

You have the right to withdraw consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

sis6s does not sell your personal data to third parties. However, we may share your data with the following categories of recipients for the purposes described in this policy:

5.1 Payment Processors

We share transaction data with third-party payment service providers (bKash, Nagad, Rocket, Upay, banks, card processors) to facilitate deposits and withdrawals. These providers process your payment information in accordance with their own privacy policies and are bound by contractual obligations to protect your data.

5.2 Game Providers

When you play games on the Platform, certain data (such as player ID, bet amounts, and game session data) is shared with our licensed game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. This data sharing is necessary to deliver game services and ensure accurate RTP calculations.

5.3 Identity Verification Services

We may use third-party identity verification and fraud prevention services to verify your documents, check against sanctions lists, and assess risk. These services receive limited personal data necessary to perform verification checks.

5.4 Customer Support Tools

We may use third-party customer support platforms (live chat, ticketing systems, CRM tools) to manage your inquiries. Your communications with support are processed by these platforms under strict confidentiality agreements.

5.5 Marketing and Analytics Partners

With your consent, we may share aggregated or anonymised data with marketing and analytics partners to measure campaign performance and understand user demographics. We do not share personally identifiable information with these partners for their own marketing purposes.

5.6 Legal and Regulatory Authorities

sis6s may disclose your personal data to law enforcement, regulatory bodies, courts, or government agencies where required by law, court order, or regulatory request, or where disclosure is necessary to protect the rights, property, or safety of sis6s, our users, or the public.

5.7 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer, and the acquiring entity will be bound by the terms of this Privacy Policy unless you consent to a revised policy.

sis6s uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device that allows us to recognise you on subsequent visits.

6.1 Types of Cookies We Use

Cookie Type	Purpose	Consent Required
Essential Cookies	Required for account login, session management, and security features. These cookies cannot be disabled.	No
Functional Cookies	Remember your preferences, language settings, and customisation choices.	No
Analytics Cookies	Collect aggregated data on Platform usage, page views, and user behaviour to improve services.	Yes
Marketing Cookies	Track your activity across the Platform to deliver personalised advertisements and promotions.	Yes

6.2 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from using certain features of the Platform, including logging in and placing bets.

To opt out of analytics and marketing cookies, you can adjust your cookie preferences in your sis6s account settings or use browser extensions that block tracking scripts.

sis6s takes data security seriously and employs industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL Encryption: All data transmitted between your device and the Platform is encrypted using Secure Socket Layer (SSL) technology with 256-bit encryption.
• Secure Data Storage: Personal data is stored on secure servers with restricted access. Passwords are hashed using industry-standard algorithms and are never stored in plain text.
• Access Controls: Access to personal data is limited to authorised sis6s employees and contractors who require the data to perform their duties. All personnel are bound by strict confidentiality obligations.
• Regular Security Audits: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
• Fraud Monitoring: We use automated systems and manual review processes to detect and prevent suspicious activity, including unauthorised login attempts, duplicate accounts, and fraudulent transactions.
• Data Backup and Recovery: Regular backups are performed to prevent data loss in the event of system failure or disaster. Backup data is stored securely and separately from live systems.

While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you suspect unauthorised access to your account. sis6s is not liable for losses resulting from unauthorised access caused by your failure to secure your credentials.

Under applicable data protection laws, you have the following rights regarding your personal data:

8.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.

8.2 Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most account information directly through your account settings.

8.3 Right to Erasure (Right to be Forgotten)

You may request that we delete your personal data under certain circumstances, including where the data is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing. Note that we may be required to retain certain data for legal or regulatory compliance purposes.

8.4 Right to Restrict Processing

You may request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

8.5 Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a portable format and to request that we transfer it directly to another service provider where technically feasible.

8.6 Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease such processing immediately. Where you object to processing based on legitimate interests, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

8.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

8.8 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team at [email protected] with your request. Include your registered username and a description of the specific right you wish to exercise. We will respond to your request within 30 days. In some cases, we may request additional information to verify your identity before processing your request.

sis6s retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, accounting, and reporting obligations. Our data retention periods are as follows:

• Active Accounts: Personal data associated with active accounts is retained for the duration of your account's active status and for a period thereafter as described below.
• Closed Accounts: When you close your account voluntarily, your data is archived for 60 days to allow for account reactivation if requested. After 60 days, the account enters a long-term retention phase.
• Long-Term Retention: Closed account data is retained for up to 7 years from the date of account closure to comply with anti-money laundering regulations, financial reporting requirements, and to resolve disputes or legal claims that may arise.
• Transaction Records: Financial transaction records (deposits, withdrawals, bets, winnings) are retained for 7 years in accordance with accounting and tax regulations.
• Marketing Data: If you opt out of marketing communications, your contact information and opt-out preferences are retained indefinitely to ensure we do not contact you again.
• Support Communications: Customer support records, including emails and chat transcripts, are retained for 3 years to provide continuity of service and resolve ongoing issues.

After the applicable retention period expires, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for statistical and research purposes.

The sis6s Platform is intended exclusively for individuals aged 21 years and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. Our registration process includes age verification checks, and we require all users to confirm they meet the minimum age requirement.

If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will take immediate steps to delete such data and suspend the associated account. All funds in the account will be withheld pending investigation, and we reserve the right to report suspected underage gambling to relevant authorities.

Parents and guardians who believe that a minor has accessed the Platform or provided personal data to sis6s should contact us immediately at [email protected]. We will investigate and take appropriate action to remove the minor's data from our systems.

sis6s reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you by email to the address registered on your account and by displaying a prominent notice on the Platform.

The effective date of the most recent version of this Privacy Policy is displayed at the top of this page. Continued use of the Platform after any changes take effect constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

If you disagree with any changes to this Privacy Policy, you may close your account by contacting [email protected]. Closing your account will not affect the lawfulness of processing conducted prior to closure or the retention of data as described in Section 9.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sis6s handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

When contacting us regarding a privacy matter, please include your registered username, a detailed description of your inquiry or request, and any supporting documentation if applicable. We aim to respond to all privacy-related inquiries within 5 business days and to fulfil data subject rights requests within 30 days as required by applicable law.

For urgent matters relating to data breaches, unauthorised access, or suspected security incidents, please mark your email subject line with "URGENT - SECURITY" to ensure immediate attention from our security team.